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Privacy Policy
Just Vehicle Inspections (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect
We may collect the following personal information when you use our website or services:
- Name and contact details, including phone number and email address
- Address or location details relevant to arranging an inspection
- Vehicle details, including make, model, and seller or dealership information
- Payment information provided when booking or paying for a service
- Any information you provide through our contact form, phone calls, or email correspondence
How We Collect Your Information
We collect personal information directly from you when you:
- Book an inspection or other service through our website, phone, or email
- Complete a contact form on our website
- Communicate with us regarding a booking, report, or enquiry
We do not knowingly collect personal information from children, and our services are intended for use by 18 or over adults.
How We Use Your Information
We use your personal information to:
- Arrange, schedule, and carry out vehicle inspections and related services
- Prepare and deliver inspection reports
- Communicate with you regarding bookings, enquiries, or service updates
- Process payments for services provided
- Improve our website and services
- Comply with legal or regulatory obligations
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information to:
- Vehicle sellers or dealerships, where necessary to arrange access for an inspection
- Payment processors, to facilitate transactions
- Service providers who assist in the operation of our website or business, under confidentiality obligations
- Government or regulatory bodies, where required by law
Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely, whether in physical or electronic form, and access is limited to personnel who require it to perform their duties.
Cookies and Website Usage Data
Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can adjust your browser settings to refuse cookies, though this may affect certain website features.
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or out of date. To make a request, please contact us using the details below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law, after which it is securely destroyed or de-identified.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
For questions about this Privacy Policy or to make a request regarding your personal information, contact us at 0400 534 562 or through our website contact form.
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