At Just Vehicle Inspections, we are committed to ensuring our customers are fully satisfied with our services. To support this commitment, we have established the following Refund Policy:
Cancellation and Refund Eligibility:
Non-Cancellable Orders: Once you receive your inspection reports, orders cannot be canceled.
Refund Requests: If you have a valid reason for a refund, please notify us within three days of receiving your reports.
How to Request a Refund: Contact us via email at info@justvehicleinspections.com or through the live chat on our website.
Refund Process:
Eligibility: If your refund request meets our criteria, we will process your reimbursement within three days of receiving your request.
Method of Refund: Refunds will be issued using your original payment method, with no additional fees incurred.
Conditions for Refunds:
Refunds are applicable under specific circumstances, including:
Inaccurate Data in Report: Provide evidence of inaccuracies for our review. Upon confirmation, we will issue a refund within 3-5 working days.
Non-Receipt of Reports: If you do not receive your report, please notify us for a refund.
Overcharging: If you are overcharged for a single report, we will refund the difference.
Internal Errors: Refunds may be granted for technical issues resulting in empty reports, double charges, or discrepancies.
Non-Refundable Cases:
Refunds will not be issued if the data in the report is accurate. Complaints that do not meet the listed conditions are non-refundable. For other concerns, please contact us, and we will assist you promptly.
Chargebacks:
Initiating a chargeback without prior communication may lead to delays and additional fees. We encourage customers to reach out directly to resolve any issues.
Contact Us:
For inquiries regarding our Refund Policy, please contact us at info@justvehicleinspections.com. Our team is here to assist you.