Refund Policy

Refund Policy for Just Vehicle Inspections

At Just Vehicle Inspections, we are committed to ensuring our customers are fully satisfied with our services. To support this commitment, we have established the following Refund Policy:

Cancellation and Refund Eligibility:

  • Non-Cancellable Orders: Once you receive your inspection reports, orders cannot be canceled.
  • Refund Requests: If you have a valid reason for a refund, please notify us within three days of receiving your reports.
  • How to Request a Refund: Contact us via email at info@justvehicleinspections.com or through the live chat on our website.

Refund Process:

  • Eligibility: If your refund request meets our criteria, we will process your reimbursement within three days of receiving your request.
  • Method of Refund: Refunds will be issued using your original payment method, with no additional fees incurred.

Conditions for Refunds:

Refunds are applicable under specific circumstances, including:
  • Inaccurate Data in Report: Provide evidence of inaccuracies for our review. Upon confirmation, we will issue a refund within 3-5 working days.
  • Non-Receipt of Reports: If you do not receive your report, please notify us for a refund.
  • Overcharging: If you are overcharged for a single report, we will refund the difference.
  • Internal Errors: Refunds may be granted for technical issues resulting in empty reports, double charges, or discrepancies.

Non-Refundable Cases:

Refunds will not be issued if the data in the report is accurate. Complaints that do not meet the listed conditions are non-refundable. For other concerns, please contact us, and we will assist you promptly.

Chargebacks:

Initiating a chargeback without prior communication may lead to delays and additional fees. We encourage customers to reach out directly to resolve any issues.

Contact Us:

For inquiries regarding our Refund Policy, please contact us at info@justvehicleinspections.com. Our team is here to assist you.
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