FREQUENTLY ASKED

GENERAL QUESTIONS

Just Vehicle Inspections provides comprehensive vehicle inspection reports, enabling customers in Australia and New Zealand to make informed decisions when buying or selling vehicles.

Our reports offer a detailed overview of a vehicle’s history and current condition, including:

  • Critical Checks
  • Component Evaluation
  • Valuation
  • Registration Verification
  • Performance Review
  • Finance Check
  • Risk Record
  • Condition & Write-off Information
  • Stolen Vehicle Check

We gather data from trusted sources, including government agencies, salvage auctions, and economic reports, to ensure accurate and comprehensive inspection reports.

A VIN is a unique 17-character code assigned to a vehicle by the manufacturer. It is used to track and identify vehicles throughout their lifecycle.

If you do not receive your report, please check your spam or junk folder. If it’s not there, contact us at info@justvehicleinspections.com, and we will assist you promptly.

Obtaining a report is quick and easy. Select your preferred package, enter your VIN and necessary details, and once payment is complete, you will receive a PDF report via email.

Pricing varies based on the package you choose. For detailed pricing information, please visit our Services page.

If there is an internal error, technical issue, or discrepancies in the data provided, we offer full refunds. To request a refund, please email us at info@justvehicleinspections.com.

If you initiated a chargeback, some banks allow you to cancel it within 10 days. Disputing a legitimate charge can lead to fees, account suspension, and delays in refunds. We prioritize customer satisfaction, so please contact us directly at info@justvehicleinspections.com for assistance.

Typically, you will receive your report within a few hours of completing your order. In some cases, it may take up to 24 hours, depending on the package chosen.